By using our webhosting
services, you agree to comply with our policies. You are expected
to use the Internet with respect, courtesy, and responsibility,
giving due regard to the rights of other Internet users. We
expect you to have a basic knowledge of how the Internet functions,
the types of uses which are generally acceptable, and the
types of uses which are to be avoided. Common sense is the
best guide as to what is considered acceptable use. The following
are unacceptable uses:
Illegality in any form,
including but not limited to activities such as unauthorized
distribution or copying of copyrighted software, harassment,
fraud, trafficking in obscene material, drug dealing, and
other illegal activities.
Interpretation
The provisions of this
Policy are intended as guidelines and are not meant to be
exhaustive. Generally, conduct that violates law, regulation,
or the accepted norms of the Internet community, whether or
not expressly mentioned in this Policy, is prohibited. Fruitsquare
reserves the right at all times to prohibit activities that
damage its commercial reputation and goodwill.
Illegal Use
Fruitsquare servers may
be used only for lawful purposes. Transmission, distribution
or storage of any material in violation of any applicable
law or regulation is prohibited. This includes, without limitation,
material protected by copyright, trademark, trade secret or
other intellectual property right used without proper authorization,
and material that is obscene, defamatory, constitutes an illegal
threat, or violates export control laws. Examples of non-acceptable
content or links: "Pirated software", "Hackers
programs or archives", "Warez Sites", "Irc
Bots", "Mp3".
We will be the sole arbiters
as to what constitutes a violation of this provision.
System and Network
Security
Violations of system
or network security are prohibited, and may result in criminal
and civil liability. Examples include, but are not limited
to the following: unauthorized access, use, probe, or scan
of a systems security or authentication measures, data or
traffic. Interference with service to any user, host or network
including, without limitation, mail bombing, flooding, deliberate
attempts to overload a system and broadcast attacks. Forging
of any TCP-IP packet header or any part of the header information
in an e-mail or a newsgroup posting.
It is a violation for anyone who, including but not limited
to, employs posts or programs which consume excessive CPU
time or storage space, permits the use of mail services, mail
forwarding capabilities, POP accounts, or auto responders
other than for their own account; or resale of access to CGI
scripts installed on our servers.
Tortious Conduct
No one shall post defamatory,
scandalous, or private information about a person without
their consent, intentionally inflicting emotional distress,
or violating trademarks, copyrights, or other intellectual
property rights.
Spamming
Sending unsolicited mail
messages, including, without limitation, commercial advertising
and informational announcements, is expressly prohibited.
A user shall not use another site's mail server to relay mail
without the express permission of the site or distributing,
advertising or promoting software or services that have the
primary purpose of encouraging or facilitating unsolicited
commercial E-mail or spam.
It is contrary to Fruitsquare
policy for customers to use our servers to effect or participate
in any of the following activities:
- To post to any Usenet
or other newsgroup, forum, e-mail mailing list or other
similar group or list articles which are off-topic according
to the charter or other owner-published FAQ or description
of the group or list.
- To send unsolicited
mass e-mailings, if such unsolicited e-mailings provoke
complaints from the recipients.
- To engage in any of
the foregoing activities using the service of another provider,
but channeling such activities through a Fruitsquare provided
server, or using a Fruitsquare provided server as a maildrop
for responses.
- To falsify user information
provided to Fruitsquare or to other users of the service in
connection with use of a Fruitsquare service.
When Fruitsquare becomes
aware of an alleged violation of its Acceptable Use Policy,
Fruitsquare will initiate an investigation (within 24-48 hours).
During the investigation Fruitsquare may restrict Customer 's
access in order to prevent further possible unauthorized activity.
If the Customer is found in violation of our SPAM policy,
Fruitsquare may, at its sole discretion, restrict, suspend,
or terminate Customer's account and/or pursue other civil
remedies. Also, Fruitsquare reserves the right to pursue civil
remedies for any costs associated with the investigation of
a substantiated policy violation. If such violation is a criminal
offense, Fruitsquare will notify the appropriate law enforcement
department of such violation.
The Customer shall be
held liable for any and all costs incurred by Fruitsquare as
a result of the customer's violation of these terms and conditions.
This is including, but is not limited to, attorney fees and
costs resulting from Postmaster responses to complaints from
and the cleanup of unsolicited commercial mailings and/or
unauthorized bulk mailings and/or news server violations.
Modification
Fruitsquare reserves the
right to add, delete, or modify any provision of this Policy
at any time without notice. Reporting Network Abuse Any party
seeking to report any violations Fruitsquare's policy may contact
via e-mail: abuse@fruitsquare.com.
Fruitsquare
CUSTOMER SERVICE AGREEMENT
This is an agreement between you and
Fruitsquare. Fruitsquare regarding your use of Fruitsquare's
computer, interactive information, communication and server
management service. This Agreement governs the terms and conditions
under which Fruitsquare makes the services offered by Fruitsquare
available to individual consumers through a personal computer
or similar access, or to individual consumers or small businesses
in connection with the " Fruitsquare " webhosting
or similar services. Under this Agreement, you must comply
with Fruitsquare's then current "Terms & Conditions,"
as updated from time to time by Fruitsquare.
PLEASE READ THESE TERMS AND
CONDITIONS CAREFULLY.
1. Fruitsquare will host an account for
you, the purchaser (hereafter referred to as the Account Holder),
for the Account Holder's chosen domain name, for the period
of time (the Term) corresponding with the payment plan chosen
by the Account Holder. This contract will be automatically
renewed at the end of the Term and each successive renewal
term, unless terminated. We require notification of non-renewal
with at least 30 days notice but not more than 60 days prior
to the renewal date. If you do not provide this notice, you
will be charged for the next terms rate.
2. Fruitsquare's services are provided
on an as is, as available basis without warranties of any
kind, either express or implied, including, but not limited
to, warranties of merchantability, fitness for a particular
purpose or non-infringement. Fruitsquare expressly disclaims
any representation or warranty that the Fruitsquare services
will be error-free, secure or uninterrupted. No oral advice
or written information given by Fruitsquare, its employees,
licensors of the like, will create a warranty; nor may you
rely on any such information or advice. The terms of this
Section will survive any termination of this Agreement.
3. The Virtual Web Server Internet account
and/or related electronic services can only be used for legal
purposes under all applicable international, federal, provincial,
and municipal laws. Further, the Account Holder agrees not
to store, transmit, link to, advertise or make available any
images containing pornography. Violations of these or any
other provisions of this Agreement may result in termination
of the services provided by Fruitsquare, with or without the
grant of a notice or cure period, such notice or cure period
to be granted at the sole discretion of Fruitsquare based upon
the severity of the violation. Fruitsquare reserves the right
to refuse service if any of the content within, or any links
from, the Account Holder's website is deemed illegal, misleading,
or obscene, or is otherwise in breach of Fruitsquare's then
current Terms & Conditions, in the sole and absolute opinion
of Fruitsquare. Notwithstanding anything in this Agreement,
the content of the Account Holder's website is the sole responsibility
of the Account Holder. The Account Holder agrees to indemnify
and hold harmless Fruitsquare from any and all claims, losses,
damages, liabilities, judgments, or settlements, including
reasonable attorney's fees, costs, and other expenses incurred
by Fruitsquare, (collectively, Claims) related to or in connection
with the content of the Account Holder's website. The terms
of this Section will survive any termination of this Agreement.
4. Account Holder acknowledges that the
nature of the service furnished and the initial rates and
charges have been communicated to the Account Holder. Account
Holder is aware that Fruitsquare reserves the right to change
the specified rates and charges from time to time.
5. The Account Holder agrees to follow
generally accepted rules of "Netiquette" when sending
e-mail messages or posting to newsgroups. Account Holder is
responsible for security of its password. Fruitsquare will not
change passwords to any account without proof of identification,
which is satisfactory to Fruitsquare, which may include written
authorization with signature. In the event of any partnership
break-up, divorce or other legal problems that includes Account
Holder, Account Holder understands that Fruitsquare will remain
neutral and may put the account on hold until the situation
has been resolved. Under no circumstances will Fruitsquare be
liable for any losses incurred by Account Holder during this
time of determination of ownership, or otherwise. The Account
Holder agrees to indemnify and hold harmless Fruitsquare from
any and all Claims arising from such ownership disputes. The
terms of this Section will survive any termination of this
Agreement.
6. The Account Holder agrees not to harm
Fruitsquare, its reputation, computer systems, programming and/or
other persons using Fruitsquare's services. Fruitsquare reserves
the right to select the server for Account Holder's website
for best performance. The Account Holder understands that
the services provided by Fruitsquare are provided on a shared
server. This means that one website cannot be permitted to
overwhelm the server with heavy CPU usage, for example from
the use of highly active CGI scripts or chat scripts. If the
Account Holder's website overwhelms the server and causes
complaints from other users, the Account Holder has outgrown
the realm of shared servers, and will need to relocate it's
website. Fruitsquare will refund any unused portion of prepaid
services. If the Account Holder refuses to comply with this
Section, then Fruitsquare has the right to terminate the services
provided to the Account Holder without any refunds of the
unused portion prepaid by the Account Holder. The Account
Holder agrees to indemnify and hold harmless Fruitsquare and
any other Account Holder from any and all Claims resulting
from the Account Holder's use of the services provided by
Fruitsquare The terms of this Section will survive any termination
of this Agreement.
7. The Account Holder's rights and privileges
under this Agreement cannot be sold or transferred without
the prior written consent of Fruitsquare.
8. If the Account Holder sells or resells
advertising or webspace to a third party then the Account
Holder will be responsible for the contents of that advertising
and the actions of that third party. Fruitsquare has the absolute
right to reject any advertising or other third party content
that is illegal, offensive or otherwise in breach of the then
current Fruitsquare Terms & Conditions. The e-mail distribution
by the Account Holder of "SPAM", "JUNK MAIL",
or "UNSOLICITED COMMERCIAL E-MAIL", is expressly
prohibited. If the Account Holder refuses to remove any advertising
or other third party content deemed objectionable by Fruitsquare,
Fruitsquare may terminate the services being provided to the
Account Holder.
9. Fruitsquare will use its best efforts
to maintain a full time Internet presence for the Account
Holder. The Account Holder hereby acknowledges that the network
may, at various time intervals, be down due, but not restricted
to, utility interruption, equipment failure, natural disaster,
acts of God, or human error. In no event shall Fruitsquare be
liable to the Account Holder for any damages resulting from
or related to any failure or delay of Fruitsquare in providing
access to the Internet under this Agreement. In no event shall
Fruitsquare be liable to the Account Holder for any indirect,
special or consequential damages or lost profits arising out
of or related to this Agreement or the performance or breach
thereof. The aggregate, total liability of Fruitsquare under
this Agreement, if any, shall in no event or circumstance
exceed the total amount actually paid by the Account Holder
hereunder. The terms of this Section will survive any termination
of this Agreement.
10. This Agreement applies to all accounts,
sub-accounts, and alternative account names associated with
your principal account. The Account Holder is responsible
for the use of each account, whether used under any name or
by any person, and for ensuring full compliance with this
Agreement by all users of that account. A Fruitsquare account
may not be transferred without prior written approval from
Fruitsquare. The Account Holder is responsible for maintaining
the confidentiality of his/her password. In the event of a
breach of security through the Account Holder's account, the
Account Holder will be liable for any unauthorized use of
the Fruitsquare services, including any damages resulting therefrom,
until the Account Holder notifies Fruitsquare's customer service.
11. If Fruitsquare assigns the Account
Holder an Internet Protocol address in connection with the
Account Holder's use of the Fruitsquare services, the right
to use that Internet Protocol address will remain with and
belong only to Fruitsquare, and the Account Holder will have
no right to use that Internet Protocol address except as allowed
by Fruitsquare in its sole and absolute discretion.
12. This Agreement constitutes the entire
agreement between the Account Holder and Fruitsquare with respect
to the Fruitsquare services and supersedes all prior agreements
between the Account Holder and Fruitsquare. Fruitsquare's failure
to enforce any provision of this Agreement shall not be construed
as a waiver of any provision or right. In the event that a
portion of this Agreement is held unenforceable, the unenforceable
portion will be construed in accordance with applicable law
as nearly as possible to reflect the original intentions of
the parties, and the remainder of the provisions will remain
in full force and effect. The terms of this Section will survive
any termination of this Agreement.
13. The parties shall attempt to resolve
all disputes arising out of this Agreement in a spirit of
cooperation and with a problem-solving mindset, without formal
proceedings. Any dispute, which cannot be so resolved, shall
be subject to binding arbitration upon the written demand
of either party. Should any legal action permissible under
this Agreement be instituted to enforce the terms and conditions
of this Agreement, in particular the right to collect money
due on unpaid invoices, the prevailing party shall be entitled
to recover reasonable attorney's fees and expenses incurred
at both the trial and appellate levels. The terms of this
Section will survive any termination of this Agreement.
14. The Account Holder agrees to indemnify
and hold Fruitsquare harmless from any and all Claims resulting
from or connected with any activities conducted by the Account
Holder. The Account Holder and Fruitsquare will promptly notify
the other upon receipt of any Claim or legal action arising
out of activities conducted pursuant to this Agreement. The
rights and responsibilities established in this paragraph
will survive any termination of this Agreement.
15. Fruitsquare may include the Account
Holder's name and contact information in directories of Fruitsquare
service subscribers for the purpose promoting the use of the
services by additional potential clients. However, Fruitsquare
is not authorized to print the Account Holder's name, trademarks
or other identifying information in any other advertising
or promotional materials without the prior written consent
of the Account Holder.
16. Notices required by this Agreement
shall be in writing and shall be delivered either by personal
delivery or by mail. If delivered by mail, notices shall be
sent by any express mail service; or by certified or registered
mail, return receipt requested; with all postage and charges
prepaid. All notices and other written communications under
this Agreement shall be addressed to the individuals in the
capacities indicated below, or as specified by subsequent
written notice delivered by the party whose address has changed.
17. Because the Internet is a global
communication tool, and we have clients from nearly every
country in the world it is difficult to dictate what is considered
"adult material." However, it is not our function
to discriminate against those who choose to utilize adult
content or adult related material. This being said, there
are still several reasons why Fruitsquare has been forced to
create its no adult sites policy for its virtual server users.
18. Virtual account holders can receive
a refund if account is cancelled within the initial 30 days
after sign up. If the account holder cancels after the time
period specified, there will be no refund given.
19. Fruitsquare may temporarily deny service
or terminate this Agreement upon the failure of Account Holder
to pay charges when they become due. Such termination or denial
will not relieve the Account Holder of responsibility for
the payment of all accrued charges.
20. If an account holder's account becomes
overdue, the account will be suspended.
What does Fruitsquare consider
"Adult Material?"
- Any site whose revenue is gained in
part or whole from its adult content including hyperlinks.
- Photos or videos showing frontal nudity
on either men or women for non-scientific or non-artistic
purposes.
Why does Fruitsquare have this policy?
A virtual server is a shared environment
where many servers reside on each particular machine. This
being said, consider that an average "adult site"
gets more hits than 100 standard websites. Some of the smaller
adult sites get around 5 GB of transfer per day. With these
types of resources being utilized, our servers would be severely
slowed if we allowed these high traffic sites to also reside
on our servers. On top of that, we would be forced to raise
our prices to pay for the additional bandwidth. We strive
to keep our servers fast and inexpensive, and our bandwidth
clear; therefore, adult sites are not an option.
Fruitsquare reserves the right to decide
what it considers "adult content", "adult material",
"sexually explicit", or "sexually related".
Let us know if you are unsure of the approval of your site
before placing an order.
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